Privacy Policy

Below you will find the Privacy Policy for www.bramhotel.com.sa. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein. Bramhotel.com.sa reserves the right to change the content or services provided on the website without prior notice and continuing using the website means accepting the modified terms and conditions. Therefore, kindly check the privacy policy periodically.

Your privacy and security is our number one priority. This is why we make sure that your data is protected through the latest technologies. However, please note that this doesn’t include third-parties such as:

  • Suppliers, such as hotel, airline, car rental, and activity providers, who fulfill your reservations. Throughout this site, all services provided by a third-party supplier are described as such. By making a reservation through this site, you are authorizing us to disclose to suppliers the information required to complete the booking and deliver the related travel. These suppliers are not controlled by Bramhotel.com.sa and personal information disclosed to them is subject to the applicable supplier’s privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this site.

When you book any service from Bramhotel.com.sa, the following data will be required:

  1. Name
  2. Email address
  3. Address
  4. Phone
  5. Credit card (in case you chose to pay by credit card)

The aforementioned data is required when you use any of Bramhotel.com.sa services or its associated applications and it’s used in the following situations:

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the hotel bookings you conduct on our site.

We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with hotel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general.

To respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to reward you as part of any reward and recognition program you choose to join.

To solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Restricting access to your account’s username and password is your sole responsibility, and you are accountable for all the activities that take place under the name of this account or any activity related to account’s data or password and Bramhotel.com.sa won’t bear any responsibility in that regard.

Data Sharing

This website may share your information with the following entities:

Bramhotel.com.sa branches, customer service offices and suppliers, such as hotel, airline, car rental, and activity providers, who fulfill your hotel reservations. Throughout this site, all services provided by a third-party supplier are described as such. By making a reservation through this site, you are authorizing us to disclose to suppliers the information required to complete the booking and deliver the related travel. These suppliers are not controlled by Bramhotel.com.sa and personal information disclosed to them is subject to the applicable supplier’s privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this site.

Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.

We also may share your information:

In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.

In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

Restricting access to your account’s username and password is your sole responsibility, and you are accountable for all the activities that take place under the name of this account or any activity related to account’s data or password and Bramhotel.com.sa won’t bear any responsibility in that regard. The direct and indirect harm that might be caused due to customer’s negligence of his personal data isn’t Bramhotel.com.sa responsibility. Examples of negligence include: inability to use the website’s feature or services, virus infections from the client side and performance failures of any kind.

Cookies and other technologies

Cookies are small data text files and can be stored on your computer’s hard drive (if your Web browser permits). This website uses cookies for the following general purposes:

  1. To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. For example, if you register on our site, we may use cookies to remember your registration information, so you do not need to log into our site each time you visit. We also may record your password in a cookie, if you checked the box entitled “Sign me in automatically next time.” Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. Unless you register with us, these cookies will not contain any personal information.
  2. To help us customize the content and advertisements provided to you on this website and on other sites across the Internet. For example, when you access a page on our website, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests.
  3. To help measure and research the effectiveness of website features and offerings, advertisements, and email communications (by determining which emails you open and act upon).

Safety and security

We want you to feel confident about using this website to make hotel arrangements, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Policy changes

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.

Trademarks and copyrights

All contents of this Website are registered trademarks or trademarks of Bramhotel.com.sa. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. The use of Bramhotel.com.sa brand or any other related services is prohibited without a prior written notice from the legal owner.

Illegal usage

The use of the website in any illegal activity is prohibited, such as any harmful, threatening or defamatory activity.

Contact us

When you use Bramhotel.com.sa, you agree to the usage of your data in the aforementioned methods. If you have any inquiries regarding the privacy policy, please email us on info@bramhotel.com.sa.